error code B8B79146

[wisman1]

My printer will not print. An error code says the printer was not shut down properly with an error code of B8B79146

[sandytechy20]

@wisman1

Thanks for posting. It is a terrific place to find answers and tips! 

I understand that you are getting B8B79146 error on the printer, I would like to assist you.

• Is the printer connected directly to the wall outlet?

meanwhile, follow the below steps to fix this issue.

Perform a power reset on the printer.

1. Turn the printer on, if it is not already on.

2. Wait until the printer is idle and silent before you continue.

3. With the printer turned on, disconnect the power cord from the rear of the printer.

4. Unplug the power cord from the wall outlet.

5. Wait at least 60 seconds.

6. Plug the power cord back into the wall outlet.

      NOTE:

   HP recommends connecting the printer power cord directly to the wall outlet.

7. Reconnect the power cord to the rear of the printer.

8. Turn on the printer, if it does not automatically turn on.

9. Wait until the printer is idle and silent before you proceed.

Update the printer firmware

1. From the home screen on the printer control panel, swipe down to open the Dashboard, and then touch the Setup icon .

2. Swipe up on the display, and then touch Printer Maintenance.

3. Touch Update the Printer, and then touch Check for Printer Updates Now.

4. Wait while the printer checks for any available updates.

   • If the printer finds an update, the update installs automatically. The printer might turn off and on depending on the type of update being installed.

     Try to print.

If the issue persists, refer this HP document for more assistance:- Click here

(Note: Though the title of document is different, these steps should fix the issue)

Keep me posted.

If this helps, please mark my post as an accepted solution so that it benefits several others and please give the same post a Kudos for my efforts to help.

Cheers.