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I have an HP Envy 5055 printer that until recently was working well.  But lately, it will be sitting there minding its own business and all of a sudden it starts flashing like crazy and displaying Error Code OXB3D12A2B.  All I can do is unplug it and plug it back in, which clears the code.  But then it will happen again.

I've found nothing online to identify this code.  Does anyone here speak error code language enough to identify it?

Thanks in advance.

3 REPLIES 3
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@byamrcn

 

Welcome to the HP Support Community.

 

Try connecting the Printer to a different wall outlet directly.

 

Try a firmware update: https://support.hp.com/us-en/document/ish_1776648-1643972-16

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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Thank you for the tips, Betty--I will give them a try and let you know.

 

Sorry for the delay in checking back; death in the family.

 

 

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I'm really sorry to hear that. Sure, do keep us posted at your convenience.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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