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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- error code OXB 885333E

Create an account on the HP Community to personalize your profile and ask a question
12-02-2018 01:10 PM
Thank you for joining HP Forums.
It's a pleasure assisting you in finding answers to your technical queries.
To provide you with an accurate solution, I'll need a few more details:
Is the carriage moving freely?
Any hardware changes made in the printer?
To provide you with an accurate solution, I'll need a few more details:
Is the carriage moving freely?
Is there any jam in the paper?
Any hardware changes made in the printer?
I suggest you do a Hard Reset
(1) Turn the printer on, if it is not already on.
(2) Wait until the printer is idle and silent before you continue.
(3) With the printer turned on, disconnect the power cord from the rear of the printer.
(4) Unplug the power cord from the wall outlet.
(5) Wait at least 60 seconds.
(6) Plug the power cord back into the wall outlet.
NOTE: HP recommends connecting the printer power cord directly to the wall outlet.
(7) Reconnect the power cord to the rear of the printer.
(8) Turn on the printer, if it does not automatically turn on.
The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
Wait until the warm-up period finishes and your printer is idle and silent before you proceed.
Keep me posted, how it goes!
Have a great day!
Cheers:)
Raj1788
I am an HP Employee