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‎09-06-2017 05:34 PM

HP Recommended
Product: photosmart premium printer

Replaced inks.  Got error code Oxc19a0022 Says turn off and on.  Done may times . No help

17 people had the same question
2 REPLIES 2

‎09-07-2017 05:16 PM

HP Recommended

@pw11050

 

Welcome to the HP Forums, this is a great location to get assistance! I read your post and see that you are getting ink system failure error on HP Photosmart Premium - c310a printer. I would like to help you resolve this issue. 

 

Reset the printer.

Clean the ink cartridge vents and contacts.

Clean the printhead with an automated tool.

Manually clean the printhead.

 

Click here and refer the document to perform the above steps.

 

Let me know if that helps.

Cheer.

Sandytechy20
I am an HP Employee

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‎09-26-2018 02:26 AM

HP Recommended

Did all but still have the same code

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