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hp envy 4502
Microsoft Windows 10 (32-bit)

hp envy 4502 all in  one printer showing error code OXC4EB827FHW_MICCI2 C  I have unplugged it and left it overnight and plugged it back up and the same thing

I have used the HP troubleshooting and nothing is working 

1 REPLY 1
HP Recommended

@lillayla

 

Welcome to the HP Support Community.

 

I recommend you to contact the HP Support Team regarding this as this could be a hardware issue.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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