error message: missing or failed printhead

[RRyanH]

Error message: missing or failed printhead  (the ink levels in the HP ink cartridges are adequate, no identifiable error, aside from the error message, it will not print due to the error message.  the contacts are clean, and ive already tried unplugging and replugging.

[Jay_G24]

Hi @RRyanH,

If you have already performed the steps from the document Error Indicates Faulty Printhead and the issue persists, it could be a hardware failure.

Please reach out to HP Support in your region regarding the service options for your printer.

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it. 

Hope this helps!

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

[pinyon]

6700 officejet printer. error message that a problem with printerhead. unplugged power cord on back of printer plus power cord in wall plug. Waited 3-4 minutes. replugged everything and still got same error message.

[KrazyToad]

@pinyon

Welcome to HP Support Community

I would like to help

Have you tried all the Troubleshooting steps mentioned by Jay_G24?

If the issue persists after all the Troubleshooting Steps, please contact HP Support in your region for service options

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

Thank you

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.