-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- error message 'supply problem' Laser jet pro MFP M283fdw

Create an account on the HP Community to personalize your profile and ask a question
01-11-2021 02:24 PM
I have installed non HP toners which has led to error message 'supply problem' . surely I can use 3rd party toners on this printer
02-08-2021 07:07 AM
Welcome to the HP support community.
HP printers are designed to work with original HP ink and toner cartridges.
Refer this HP doument for more information:- Click here
However, clean the electric contacts on the toner cartridge
-
Open the toner cartridge access door.
-
Remove the toner cartridge from its slot.
-
Use a lint-free cloth to wipe the toner cartridge contact (E-label) on the top left of the toner cartridge.
NOTE:
Coffee filters work well.
Figure : E-label on a toner cartridge
-
Insert the toner cartridge into its slot, and then close the toner cartridge access door.
You can refer this HP document for more assistance:- Click here
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several other.
Cheers.
Sandytechy20
I am an HP Employee