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HP Recommended
Laser jet pro MFP M283fdw
Microsoft Windows 10 (64-bit)

I have installed non HP toners which has led to error message 'supply problem' . surely I can use 3rd party toners  on this printer

1 REPLY 1
HP Recommended

@D-ret5

 

Welcome to the HP support community.

 

HP printers are designed to work with original HP ink and toner cartridges.

Refer this HP doument for more information:- Click here

 

However, clean the electric contacts on the toner cartridge

  1. Open the toner cartridge access door.

  2. Remove the toner cartridge from its slot.

  3. Use a lint-free cloth to wipe the toner cartridge contact (E-label) on the top left of the toner cartridge.

    NOTE: 

    Coffee filters work well.

    Figure : E-label on a toner cartridge

    Toner cartridge contact (E-label)
  4. Insert the toner cartridge into its slot, and then close the toner cartridge access door.

You can refer this HP document for more assistance:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several other.

Cheers.

Sandytechy20
I am an HP Employee

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