error message unable to print rendering failed

[shel8845]

had this happen before but somehow managed to fix it. not good at all with tech stuff. not sure how to go about fixing the issue

[Hawks_Eye]

Hi @shel8845 

Welcome to the HP Support Community!

Thanks for posting your query! We're here to help you get back up and running.

Error Message: Unable to Print Rendering Failed

The error message "Unable to Print Rendering Failed" generally indicates that there was a problem in converting the print data into a format that the printer can understand. This could be due to various factors, such as corrupted print data, issues with the printer driver, or problems with the printer's memory.

Here are several steps you can take to address this issue:

Steps to Resolve the Issue

Check for Printer Driver Updates:

• Ensure you have the latest driver for your printer model installed. You can check for updates on the HP Support website.

Restart the Printer:

• Turn off the printer and unplug it from the power source.
• Wait for about a minute, then plug it back in and turn it on.

Clear Print Queue:

• Clear any pending print jobs in the print queue. You can do this from your computer's control panel under 'Devices and Printers'.

Try a Different File:

• Sometimes specific files might be corrupt or incompatible. Try printing a different file to see if the issue persists.

Check Printer Connection:

• Ensure that the printer is properly connected to your computer or network. Verify that cables are securely plugged in, or check your wireless connection.

Reset Printer Settings:

• If possible, reset the printer to its factory settings. This option is usually available in the printer's settings menu.

Verify Printer Memory:

• If the printer's memory is full or there are many stored jobs, it can cause rendering issues. Delete stored jobs or any unnecessary data from the printer's memory.

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Take care, and have an amazing day!

Regards, 

Hawks_Eye