error msg: spooling error and PDF components missing and not installed

[GLEV]

I cannot print on one PC, but I can print from two other laptops.

On the PC, which is really the most important device, depending on what I am trying to print, the error is- 

- there is no printer installed

- components are missing

- spooling error, or

-configuration problem

I ran the HP printer doctor, restarted the spooling, installed the driver again, and took every remedial step that any software told me to take. I ran virus scans and updates. The best  I can do is print an occasional test page. Can someone help me, please?

[sandytechy20]

@GLEV

Welcome to the HP support community.

Did you uninstall the printer driver from the root level?

If not, follow the below steps:-

Perform root level uninstallation to remove all the printer related software's.

• In Windows, search for and open Programs and Features.
• Select your HP printer.
• Select Uninstall.
• In Windows, search for and open Devices and Printers.
• In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
• Open up the run command with the "Windows Key + R" key combo.
• Type printui.exe /s and click OK.
• Click on Drivers tab.
• Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
• Select OK.
• Remove all instances of the same.
• Select Apply and OK on the Print Server Properties windows.
• Close Devices and Printers. 
• Restart the PC again.

Download and install printer full feature driver

Click here to download the driver

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[GLEV · Accepted solution]

Hi, I tried to uninstall and reinstall, I didn't quite go as far as you suggest. But, the one thing that worked was that i right clicked on the printer icon and ran "troubleshoot".

[sandytechy20]

@GLEV

Good to know that issue is resolved.

Feel free to contact us in the future if you need any assistance.

Cheers.