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‎08-11-2019 09:10 AM - last edited on ‎08-14-2019 11:00 AM by Retired

HP Recommended
Product: Lenovo P50
Operating System: Microsoft Windows 10 (64-bit)

I reinstalled my HP8710, even when restall again and again I get the following error:

* Error when printing on HP OfficeJet Pro 8710 PCL-3 (network).

I tried to print on my other PC (als a Lenovo P50) and I have no problems (it is an exact copy of the other one).

I tried many things (reset etc.) but my printer does not start.

Please advice me what to do to get the printer printing.

Thank you in advance for a quick answer.

Regards,

 

3 REPLIES 3

‎08-11-2019 10:25 AM

HP Recommended

Run the HP print & scan doctor program, use this link.

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‎08-11-2019 12:51 PM

HP Recommended

I already did that, still the same problem.

Regards, Hugo

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‎08-11-2019 01:14 PM

HP Recommended

Take a look at this link.

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