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‎01-28-2019 03:20 PM

HP Recommended
Product: hp6600
Operating System: Microsoft Windows 8 (64-bit)

My printer is an all in one and worked just fine yesterday but today it will not work. I get Error 0x61011bed. I have all new inkjets, have turned off and on. Unplugged it, taken cartridges out and back in. No paper jam, nothing. It just won't do anything except put up the error message? Help

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-30-2019 05:09 PM

HP Recommended

@jramsey

 

Welcome to HP forums, I see that you are getting a 0x61011bed  error on the printer.

 

Make sure that the printer is connected directly to the wall outlet?

 

Update the printer firmware.

Refer this HP document for the steps to update the printer firmware:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎01-30-2019 05:09 PM

HP Recommended

@jramsey

 

Welcome to HP forums, I see that you are getting a 0x61011bed  error on the printer.

 

Make sure that the printer is connected directly to the wall outlet?

 

Update the printer firmware.

Refer this HP document for the steps to update the printer firmware:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No
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