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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- expired printer claim code

Create an account on the HP Community to personalize your profile and ask a question
08-27-2020 02:44 PM
@eqm9, Welcome to HP Support Community!
Follow the steps below-
Your claim code expires 24 hours after the Printer Info Page titled "Congratulations" initially prints. After 24 hours, you need to print the Printer Info Page again to obtain an active code. Press the HP ePrint icon on your control panel display, then press press Print or Print Info to print the Printer Info Page. The code is active even if the page does not print. See “The Printer Info Page didn’t print” for more details.
Refer to the document HP Printers - Having Trouble Claiming Your Printer? fro aditional help.
Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee