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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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HP Recommended
@eqm9, Welcome to HP Support Community!
Follow the steps below-
Your claim code expires 24 hours after the Printer Info Page titled "Congratulations" initially prints. After 24 hours, you need to print the Printer Info Page again to obtain an active code. Press the HP ePrint
icon on your control panel display, then press press Print or Print Info to print the Printer Info Page. The code is active even if the page does not print. See “The Printer Info Page didn’t print” for more details.
Refer to the document HP Printers - Having Trouble Claiming Your Printer? fro aditional help.
Keep me posted.
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