filter failed

[akgulgil]

Hi;
I read all the answers in filter failed topic and did evrything said in there but the problem still remains.
When I try to print a page, I get this message ; stopped, filter failed.

when I go to hp utility and print test page, it prints but I cant print anything else.

I reset the printing system, I deleted en readd my printer, I restrated my computer, I checked the location name in sharing folder to make it same names, unplugged and plugged cables, deleted hp software and reinstalled it. I did every solution, I could find but nothing works!
Please Help.

My Comupter:

2.4 Ghz Intel Core i5

Software : High Sierra

Printer : Hp ink tank 115

Thank you.

[TEJ1602]

@akgulgil, Welcome to HP Support Community!

Which application are you trying to print from?

Ensure that the printer is up to date with its firmware and Mac is up to date with its software. If you are unsure you may use the links below to update the printer firmware and Mac software:

Update printer firmware

Update software on Mac 

Use this link to download the software- https://support.hp.com/hk-en/drivers/selfservice/hp-ink-tank-110-series/18165165/model/18165166

Keep me posted for further assistance.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping

[akgulgil]

Hi again.
Thank you for your answer.
My Hp software is ¨Hp Utility Version 5.48.0 (2065)¨

I checked the firmware from hp web site, it's Updated.

When I try to delete and add printer from settings, I can not find ¨air print ¨ in ¨Use section¨ 

 

Problem still remains.

[TEJ1602]

@akgulgil

Thanks for replying!

Is there any antivirus software installed on the computer?

Use this link to download the software- https://support.hp.com/hk-en/drivers/selfservice/hp-ink-tank-110-series/18165165/model/18165166

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!