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‎12-28-2021 04:04 AM

HP Recommended

Hi, my printer displays a flashing letter symbol with a drop and the info page says instant ink payment details need to be updated however on my instant ink account it says all updated but  says the printer is offline despite it being connected to the internet. This printer has caused me so much grief and the support phone number is closed. Help please!

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6 people had the same question
3 REPLIES 3

‎01-03-2022 02:21 PM

HP Recommended

@wholenut

 

Welcome to the HP Support Community.

 

Please let us know which Printer do you have.

 

Thanks 🙂


I am an HP Employee

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‎02-19-2022 07:02 PM

HP Recommended

HP Deskjet 3630 all in one

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‎02-21-2022 04:02 AM

HP Recommended

Hi @Sunnyflgrl1,

 

I'd like to help!

 

Could you brief me on the issue?

 

Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

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