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HP ENVY 6032e All-in-One Printer

hi its an hp6000e envy printer lights keep flashing with e6 code

1 REPLY 1
HP Recommended

Hi @john2965,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you are getting the E6 error code on your HP ENVY Printer typically indicates a hardware issue related to the carriage jam or obstruction. 

 

Here are some steps you can try to resolve this:

 

  • Check for Jammed Paper: Open the printer cover and check for any jammed paper or foreign objects that may be obstructing the carriage's movement. Gently remove any paper or debris you find.
  •  
  • Reset the Printer: Turn off the printer, unplug it from the power source, and wait for about 1-2 minutes. Plug the printer back in and turn it on again to see if the error clears.
  •  
  • Inspect Carriage Path: Manually move the carriage to both sides of the printer to ensure it moves freely without obstruction. If it's stuck or does not move freely, there may be a mechanical issue that needs professional servicing.
  •  
  • Clean the Carriage Rod: If the carriage moves but is making unusual noises or seems to stick, clean the carriage rod with a lint-free cloth lightly moistened with water. Avoid using alcohol or other solvents.

Update Firmware: Ensure your printer has the latest firmware installed. Sometimes, firmware updates can resolve known issues. Update the firmware on an HP printer

 

Refer to this document: HP ENVY 6022e All-in-One Printer User manual 

HP DeskJet, ENVY 6000, 6400 - Blinking lights and error codes

I hope this helps. 

 

Please mark this post as Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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