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- Printing Errors or Lights & Stuck Print Jobs
- fw status recovery error hp 6300

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06-03-2024 10:57 AM
Hi @wajid6,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
It seems like you're encountering an issue with your HP 6300 desktop PC where you're getting a "FW status recovery error" and your PC is hanging with a message to "press any key." This error typically indicates a problem with the firmware (FW) on your system.
Here are some steps you can try to resolve this issue.
- Perform a Power Cycle: Turn off your PC, disconnect the power cord, wait for a few minutes, then reconnect the power cord and turn on the PC. Sometimes, a simple power cycle can resolve temporary issues.
- Check Hardware Connections: Ensure that all hardware components such as RAM, hard drives, and cables are properly connected to your PC. Sometimes loose connections can cause such errors.
- Reset BIOS/UEFI Settings: Enter the BIOS/UEFI setup (usually by pressing a key like F2, F10, or Del during boot) and reset the settings to default. This can sometimes resolve firmware-related issues.
- Update Firmware/BIOS: Visit the HP support website for your specific model and download the latest firmware or BIOS update. Follow the instructions provided to update the firmware. Be careful while updating firmware as interrupting the process can lead to serious issues.
- Check for Faulty Hardware: If the issue persists after trying the above steps, there might be a hardware problem.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
HP Support Community Moderator