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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

I’m calling it planned obsolescence. Thankful Amazon took back the new print head.  I just bought a new printer for under $90.   RIP 8610 from 2016. To think anything lasts is naïve.  At least on my part!

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I have tried all these troubleshooting tips as well and nothing is working.

HP Recommended

Unfortunately I think you are right.  I had a long chat with HP on facebook messenger support.  The abbreviated summary is - it's out of warranty, there is no HP repair option, then they asked if they could recommend a replacement printer for me!  Needless to say, there are no printers you can buy that use the same ink cartridges.....

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