getting error code 0xB8042326 as power on printer

[ctkukade]

Hi 

I am seeing ERROR CODE 0xB8042326 on screen as power on my printer .

Dont know what to do with it . 

Not able to contact HP support also . 

Thanks

Chandrashekhar

[jabzi]

Hello, 

Please try the below steps..

While the printer is ON, unplug the power cord from back of the printer and then Computer. Power off the Wireless Router. Wait for 60 seconds. Now plug in the power cord to printer only. Check for the error.  if error shows up go to Step# 8 Now Power on the Wireless router. Check for the error. If error shows up, then contact your ISP and check for firmware update, set the channel to 11. If issue still shows up, then contact HP for further Assistance ( it could be a printer hardware issue ). 

https://support.hp.com/us-en 

[ctkukade]

Thanks for reply ,

i have tried soultion 

While the printer is ON, unplug the power cord from back of the printer and then Computer. Power off the Wireless Router. Wait for 60 seconds. Now plug in the power cord to printer only. Check for the error.

but this did not worked , still seeing same error . 
I think,  I will need to take printer to HP Service center . 

Thanks

Chandrashekhar 

[Jay_G24]

Hi @ctkukade

Welcome to the HP Support Community. 

As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer.

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.  

Have a great day! 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[ctkukade]

Hi, 

I have purchased Printer on 3 May 2019 from Amazon.in ,  but in HP portal Warranty is showing that  Start date Aug 9 , 2018 and End date Oct 7, 2019 .   

I am contacting you from Bangalore India. 

Thanks

Chandrashekhar 

[Jay_G24]

Please reach out to phone support they will able to update the warranty on the printer and help you with the service options.

[ctkukade]

Hi

I have tried following phone number 1800-200-0047 , this is the only phone number I have currently but looks like this number is not working now. 

Not able to get any other phone number of support from HP Support site . 

If you have any other number, please share it with me?

Thanks

Chandrashekhar 

[Jay_G24]

I have sent your a private message please check.