help solve error 49 on HP printer m236dw

[wim8800]

HP m236dw printer 

[personal information removed]

it has error 49 on the control panel with an orange blinking light kindly help.

[A_Gayathri]

Hi @wim8800 ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are getting an error 49 on HP printers typically indicates a firmware-related issue. 

Here's a step-by-step guide to help you troubleshoot and resolve this error:

• Restart the Printer: Turn off the printer, wait for about 30 seconds, and then turn it back on. Sometimes, a simple restart can resolve temporary glitches.
• Update Firmware: Check if there's a firmware update available for your HP M236dw printer. Firmware updates often include bug fixes and improvements that can resolve various errors. You can usually find firmware updates on the HP website under the support section for your specific printer model.
• Clear Print Queue: Sometimes, a corrupted print job in the queue can cause Error 49. Clear the print queue on your computer by canceling all print jobs. Then, restart both your computer and the printer.
• Check Printer Connections: Ensure that all cables connecting the printer to your computer or network are securely plugged in. If your printer is connected wirelessly, check the wireless connection settings to ensure proper connectivity.
• Reset Printer: Perform a cold reset on the printer. This process varies depending on the printer model, so refer to your printer's user manual or HP's support website for instructions on how to perform a cold reset.
• Factory Reset: If other methods fail to resolve the error, you may need to perform a factory reset on the printer. Be aware that this will erase all customized settings on the printer. Refer to your printer's user manual for instructions on how to perform a factory reset.

Refer to this document: HP LaserJet MFP M236dw Printer user manual

HP LaserJet, HP PageWide - 49 Error Displays On the Control Panel

I hope this helps. 

Take care and have a good day.

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