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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- how can I fix HP ink cartridge failure?

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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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1 REPLY 1
09-07-2017 01:58 PM
I would try and help with some ideas what to try to solve the problem.This machine uses a black cartridge and colour cartridge.
Remove the cartridges from the printer and then clean the contacts on the ink cartriges .
Also clean the contacts on the printhead.
Swirch on the machine without cartridges and wait for the machine to say no cartridges installed.Then open front door and put cartridges in machine and see if problem is solved.
If not solving the problem the ink cartridges might be faulty or even the head assemble might be faulty.
Hope this helps.
I am A certified Copier Technician.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
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#################################################################
I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
#################################################################
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution”button, “Thumbs up" button!
#################################################################
I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
#################################################################
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