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‎12-28-2018 07:33 AM

HP Recommended
Product: HP OfficeJet Pro 8710
Operating System: Microsoft Windows 10 (64-bit)

I just replaced the black cartridge and went to fill the recyle envelope.  I also have color cartridges but don't recall if they are new or used.  Is there an easy way to identify this?

2 people had the same question
1 REPLY 1

‎12-29-2018 02:21 PM

HP Recommended

@NatBogan

Welcome to HP Forums, 

This is a great place to get support, find answers and tips to your technical queries.

 

To provide you with an accurate solution, I'll need a few more details:

Do you see any error message?

Try to make a copy and check what happens.

 

Could you please brief the issue to assist you better.

 

To check the authenticity of your cartridges, go to the HP anti-counterfeit webpage (in English).

 

Keep me posted.

Have a great day!

Cheers:)

 

Raj1788
I am an HP Employee 

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