• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎06-29-2016 03:22 PM

HP Recommended
Product: Hp Photosmart 5510

i deleted my printer from computer because of wireless connection problems, but when I inserted the cd to reconfigure the printer it came up on screen could not recognise Windows 10. Can anyone help.!!

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-29-2016 05:10 PM

HP Recommended

Hi,

 

Please download the following Software and drivers and save to your computer: (remember where)

 

     http://ftp.hp.com/pub/softlib/software12/COL39102/mp-108875-4/PS5510_1315-1.exe

 

After that, right click the downloaded file and select run as administrator.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎06-29-2016 05:10 PM

HP Recommended

Hi,

 

Please download the following Software and drivers and save to your computer: (remember where)

 

     http://ftp.hp.com/pub/softlib/software12/COL39102/mp-108875-4/PS5510_1315-1.exe

 

After that, right click the downloaded file and select run as administrator.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎06-30-2016 01:25 AM

HP Recommended

Banhien,

 

                   Exellent  everything worked a treat well done Pal, all back on track again.thank you. Robbie02

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.