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how can I fix hp deskjet 2652 with E2 error

1 REPLY 1
HP Recommended

Hi @kae51,

 

I'd like to help!

 

I understand you are receiving an E2 error.

 

Try the below suggestions -

 

An E1 or E2 error indicates that the paper size setting does not match the paper size that is loaded.

E1 displays and the resume light blinks

E2 displays and the resume light blinks

Load the correct paper size

Remove all paper from the input tray, and then load the correct paper size.

  1. Remove any paper from the input tray.

    Removing the paper stack from the input tray

  2. Slide the paper width guide as far as possible to the left.

    Sliding the paper width guide left

  3. Load a stack of the correct paper size into the input tray.

    Loading paper into the printer

  4. Slide the paper width guide to the right until it rests against the edge of the paper.

    Sliding the paper width guide right

  5. Lower the output tray, and then pull out the output tray extender.

    Lowering the output tray and pulling out the tray extender

Change the paper size in the print settings

Change the paper size in the Windows or Mac operating system.

Check the paper size and source settings (Windows)

Check the paper size and source settings for your print job in Windows.

  1. In the program you are trying to print from, click File, and then click Print.

  2. Make sure your printer is selected, and then open the Properties dialog box.

    Depending on the software program, the button might be Properties, Options, Printer Setup, Printer, or Preferences.

    • For most HP printers, click the Paper/Quality tab, and then continue with these steps.

    • For HP Laser printers, click the Paper tab, click the Original Size drop-down, and then make sure the paper size matches the type of paper loaded into the printer. Click the Output Size drop-down, select Same as Original Size, and then click OK.

  3. Click Paper Source, and then confirm the correct paper tray is selected.

  4. Click Advanced, and then click the Paper Size drop-down.

  5. Make sure the paper size matches the type of paper loaded into the printer.

    NOTE: 

    If the exact paper size is missing from the list, select the size closest to the paper loaded into the tray.

  6. Click OK.

You may refer to -https://support.hp.com/us-en/product/hp-deskjet-2600-all-in-one-printer-series/12319824/model/157879...

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

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