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Microsoft Windows 10 (64-bit)

My LaserJer Pro M148f printer screen window reads "Sleep mode is  on". I don't know how to turn it off. It won't print. All jobs keep piling up in the queue. Thanks

1 REPLY 1
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Hi @Dougprinter,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

To wake up your printer from Sleep mode and resolve the issue, you can try the following steps:

 

Physical Inspection:

  • Ensure that the printer is properly connected to power and turned on.
  • Check if there are any physical buttons on the printer's control panel that can be used to wake it up. Look for a Power or Wake Up button.

Check Printer Display:

  • If your printer has a display screen, navigate through the menu options to find an option related to sleep mode or power settings. Look for an option to disable sleep mode.

Restart Printer:

  • Turn off the printer, wait for a few seconds, and then turn it back on. This may force the printer to exit sleep mode.

Printer Driver Settings:

  • Open the "Devices and Printers" or "Printers & Scanners" settings on your Windows 10 computer.
  • Locate your LaserJet Pro M148f printer, right-click on it, and select "Printer Properties" or "Properties."
  • Look for a Power Management or Sleep mode setting within the printer properties. Ensure that it is configured to allow the printer to wake up from sleep mode when a print job is received.

Update Printer Driver:

  • Make sure you have the latest printer driver installed. Visit the official HP website, search for your printer model, and download the latest driver for your operating system.

Check Network Connection:

  • If your printer is connected to the network, ensure that the network connection is stable. Sometimes, printers may not wake up if there are connectivity issues.

Reset Printer:

  • Refer to your printer's user manual for instructions on how to perform a reset. This can often resolve issues related to sleep mode.

I hope this helps. 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
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