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HP Recommended
hp envy photo 7155
Microsoft Windows 10 (64-bit)

unable to print on 3 x 5 index cards on hp envy photo 7155.  Created custom size for 3 x 5 and changed to Photo Tray on the PC.  Put index card in photo tray (printer says photo tray is empty) and it says it's too short.  Placing card in the long way it says load 4 x 6 in tray.  Is the printer just not capable of handling 3 x 5 index cards?  That would be very disturbing.

1 REPLY 1
HP Recommended

The 7155 does not support the 3 x 5 size, see this link for more info.

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