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‎01-28-2022 04:19 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)
Product: HP Deskjet 2135
Operating System: Microsoft Windows 10 (64-Bit)

Hi! Can someone please help me for the instructions on how to change the regional settings on our printer (HP Deskjet 2135)> We would like to use HP 680 cartridge instead of 652. We bought the printer in Dubai but  were now back in the india with the new Ink cartridge 680. I have tried to contact with the hp the website Redirecting to the virtual assistance and no use of wasting time . pls help me is there any other way to contact hp and get the reset code. Thank you.

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1 person had the same question
1 REPLY 1

‎01-31-2022 06:57 AM

HP Recommended

Hi @ibrahim9,

 

I'd like to help!

 

I understand you moved and the printer is not is accepting the new region cartridges.

 

We need to perform a regional reset on the printer to resolve this issue. 

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

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