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‎12-01-2018 10:54 AM

HP Recommended
Product: HP deskjet ink advantage 3775
Operating System: Microsoft Windows 10 (64-bit)

hp 3775 is not printing word files. I tried everything but with  no results. any solution? Thatis nonsens to have printer without basic functionality.

TIA. 

3 REPLIES 3

‎12-03-2018 12:21 PM - edited ‎12-03-2018 12:21 PM

HP Recommended

@rodias

 

A warm welcome to HP forums! This is a great place to get support, find answers and tips to your technical queries.

I understand you are not able to print Microsoft Word files and I'll be glad to help you out. However, for an accurate solution, I would need more details:

Are you able to copy documents?

Which version of Microsoft Word is installed on your computer?

Any error when you try to print?

Let me know!

Senan6806


I am an HP Employee

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‎12-03-2018 12:50 PM

HP Recommended

Windows 10 1803 OS build 17134.407

MS Office 2013

Problem solved. When logged as administrator u r not able to print ms office files.

Solutions:

1. Check " run as administrator" in word, excel  exe etc file

or

2. Create a new account

 

regards

 

 

 

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‎12-04-2018 02:15 PM

HP Recommended

@rodias

 

I'm glad you got this issue sorted out

 

Do visit our HP Forums and drop us a message anytime you need help

 

Thank you

KrazyToad
I Am An HP Employee

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