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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- hp 4100e deskjet printer amber information light always on

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04-30-2023 12:08 PM
I saw a locked post for this question which showed no answer.
I found a reddit post that which said:
- If you are in a trial period for Instant Ink the amber light will stay on until you install cartridges installed by Instant Ink.
- The original cartridges that come with the printer do not turn off the light.
For more information see: HP 4100 All in One Printer Info Light Constant On
This is an informational post. I do not need a response.
05-02-2023 10:03 PM
Hi @BeardedManInHat,
Welcome to the HP Support Community.
I'd like to help!
To be able to answer you effectively, we need some information.
Are you enrolled in the instant ink program?
If yes, are you facing any issues?
Information light:
- If the light is blinking in white and the Wi-Fi Direct icon on the display is blinking fast at the same time, press the Information button to confirm a connection.
- If it is amber (possibly blinking), it indicates an HP Instant Ink warning or error. Press the button to print an information page, check the HP Instant Ink section for diagnostic results, and then follow the instructions on the page.
For blinking lights Click here for further assistance.
Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Nal_NR-Moderator
I am an HP Employee