hp 7855 PRINTER

[Dan8418]

Error message B3DA5BEB

[Dan8418]

pRINTER ERROQEW[\=][QPBVW

[Raj_05 · Accepted solution]

Hi @Dan8418,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

The error message B3DA5BEB on an HP 7855 printer typically indicates a problem with the printer's internal hardware or firmware. Here are some steps you can take to try to resolve the issue.

• Restart the printer: Turn off the printer, unplug it from the power source, wait for 60 seconds, and then plug it back in and turn it on.
• Update the printer firmware: Go to the HP support website, enter your printer model number, and download the latest firmware update for your printer. Follow the instructions to install the update.
• Reset the printer: Press and hold the power button on the printer for at least 15 seconds to perform a hard reset.
• Check for any obstructions or jams: Check the printer's paper path and other areas for any obstructions or jams. Remove any paper or debris that may be causing the error.

I hope this helps. 
 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4
HP Support