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‎05-13-2016 12:07 PM

HP Recommended
Product: hp C5380
Operating System: Microsoft Windows 10 (64-bit)

My hp C5380 printer gives the following error : 0xc19a0023

 

what should I do ?

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-02-2016 10:50 AM

HP Recommended

The printer is totally garbage . I 'm going to recycle it. Never trust Hp again.

View solution in original post

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2 REPLIES 2

‎05-14-2016 03:35 PM

HP Recommended

Good day @spinalgr1990,


This is a great place to visit for Community and HP support! I see that you are getting the error "0xc19a0023". Thanks for providing the screen shot. I would like to be able to help you.

 

Please try the steps listed in these documents to see if they will help:

Please disregard the titles.

 

Are you using Genuine HP Cartridges?

Did this issue just happen after installing new cartridges?

 

If the issue is resolved, your welcome to show your appreciation by clicking the "Accept as Solution" and the "Thumbs Up". Let me know how you make out. Thank you.
 

Gemini02

I work on behalf of HP

Click the Thumbs Up below to say “Thanks” for helping!
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‎06-02-2016 10:50 AM

HP Recommended

The printer is totally garbage . I 'm going to recycle it. Never trust Hp again.

Was this reply helpful? Yes No
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