hp Deskjet GT 5820 not printing yellow and Cyan

[SAMUDRA1982]

My HP Deskjet GT 5820 is not printing Yellow and Cyan colours. i have checked the ink levels and both tanks have these colour inks.

[sandytechy20]

@SAMUDRA1982

Welcome to the HP support community.

Clean the printheads in Windows

1. Open or search for the HP folder in your list of installed software programs, click the folder for your printer, and then click the name of your printer.

   HP Printer Assistant opens.

2. On the HP Printer Assistant window, click Maintain Your Printer.

3. Click the Device Services tab, and then click Clean Ink Cartridges.

   A Print Quality Diagnostic page prints.

   

4. Examine the Print Quality Diagnostic page.

   • If the print quality is acceptable, click Done. You can stop troubleshooting.

   • If the print quality is unacceptable, click Second-level Clean when prompted to continue the next level of cleaning.

You can refer this HP support document for more assistance:- Click here

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.