hp Envy 110 cartridge won't insert and align

[cdmlinda]

I am trying to insert a genuine HP replacement cartridge but the locking tab will not flatten down to allow the cartridge to travel

[Riddle_Decipher · Accepted solution]

@cdmlinda Here's a set of steps that should resolve this issue once and for all, go through them one by one and remember, slow and steady wins the race:

1. With the printer turned on, disconnect the power cord from the printer.

2. Unplug the power cord from the power source.

3. Wait 60 seconds.

4. Reconnect the power cord to a wall outlet and to the printer.

   NOTE: 

   HP recommends plugging the printer directly into a wall outlet.

If resetting the printer does not resolve the issue, continue to the next step.

Cleaning the printhead or ink cartridge often resolves alignment issues and helps resolve print quality problems at the same time. HP offers two general inkjet printhead designs: the Integrated Printhead (IPH) is integrated into the ink cartridge, and the Individual Ink Cartridges (IIC) has a printhead built into the printer.

Your printer comes with an automated tool to clean the printhead. There are several ways to access the tool, depending on your printer and the software you are using.

Run the cleaning test using one of the following methods that works for your printer and wait until the test completes.

• If your printer has a display, go to the Settings or Tools menu to find and run printhead or ink cartridge cleaning.

• In HP Print Assistant for Windows, find and run the cleaning test from the Maintain Your Printer section.

• In HP Solution Center for Windows, find and run the cleaning test from the Printer Toolbox.

• In the HP Printer Utility for Mac, find and run the cleaning test from the Information and Support panel.

If cleaning the printhead does not resolve the issue, replace the printhead.

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE & SKIP TO STEP 7 ONWARD

(By the end of this article all the issues should be resolved)

P.S: Welcome to HP Community 😉

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us, 

have a good day, ahead.

[cdmlinda]

Thank you for your detailed explanation. I am happily able to print now.

[Riddle_Decipher]

@cdmlinda The pleasure is all mine,

I'm glad to know you followed through those steps and won the race 😉

Happy printing.