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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- hp business inkjet 2800 - OFFENDING COMMAND: 0 N

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03-07-2022 01:53 PM
Hi There,
ERROR - OFFENDING COMMAND: 0 N
I'm getting this error - - OFFENDING COMMAND: 0 N - when trying to print and I have no idea how to fix.
Printer is - hp business inkjet 2800
Any help will be much appreciated, thanks in advance.
03-10-2022 12:41 PM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:
- Did this happen after a recent window or software update?
- Did you make any changes to your printer?
- Are you able to print from other devices?
While you respond to that, let's try these steps:
- With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
- Remove USB cable, if present.
- Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
- Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
- Turn on the printer and wait till the warm-up period finishes and the printer is idle.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
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I am an HP Employee