hp business inkjet 2800 - OFFENDING COMMAND: 0 N

[eblucas]

Hi There,

ERROR -  OFFENDING COMMAND: 0 N

I'm getting this error - - OFFENDING COMMAND: 0 N - when trying to print and I have no idea how to fix.

Printer is - hp business inkjet 2800

Any help will be much appreciated, thanks in advance. 

[Echo_Lake]

@eblucas

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:

• Did this happen after a recent window or software update?
• Did you make any changes to your printer? 
• Are you able to print from other devices? 

While you respond to that, let's try these steps: 

• With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
• Remove USB cable, if present.
• Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
• Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
• Turn on the printer and wait till the warm-up period finishes and the printer is idle.

Hope this helps! Keep me posted for further assistance.
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