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‎01-04-2025 06:57 AM

HP Recommended
Operating System: Microsoft Windows 11

hp color laser jet pro 3201dw supply error.   Supply says all toner cart. are at 15%.  Printed test page says all cart at 100%.  This is a brand new printer out of the box.  Nothing has been printed yet except the test page.

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1 person had the same question
2 REPLIES 2

‎01-04-2025 09:38 AM

HP Recommended

What is the exact message you get on the printer screen?




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‎01-04-2025 05:27 PM

HP Recommended

If the printer say supply and the printer does not print do the following:  take out 1 toner cartridge at a time, Check the bottom of the cartridge and pull off any sealing tape,  Then check the chip electrical contacts and clean them.  Sometimes the contacts have a coating on them which prevents printing.

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