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‎10-25-2023 09:10 AM

HP Recommended
Product: HP DeskJet 2710e All-in-One Printer

I have installed a new HP deskjet 2700 printer - I previously had HP deskjet 2600.  

Everything has been set up correctly but the information icon light is permanently lit with an orange light, plus there is an ! mark on the display (see photo) but I cannot find any reported errors on the printer.

So far I have tried:

  • uninstalled and reinstalled all the software
  • pulled power cord from the back, removed plug from wall, waited a few minutes and plugged it back in
  • repeated the same above but into a different plug socket 
  • updated my HP scan doctor 
  • disconnected and reconnected wifi

I also get emails from HP Instant Ink saying Action Needed: Printer Connection Lost - even though when I log into my account it shows it is connected to my printer and no errors are showing.

If anyone can help I would be really grateful!
Many thanksprinter error.jpg

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