hp deskjet 2752 has E5 error code

[Teeka713]

HP deskjet 2752 printer.E5 error code. Have powered machine off -restarted my computer .error still there .Can print jobs from the computer just cannot copy or scan

[Jay_G24]

Hi @Teeka713,

Welcome to the HP Support Community

I'd like to help!

I understand you are receiving an E5 error.

An E5 error occurs when the scanner is in an error state and you try to use the copy function on the printer control panel.

NOTE:

The printer still prints even if the scan feature is unavailable.

Reset the printer

• Turn off the printer, wait, and then turn it on again.
• Turn off the printer.
• Wait at least 60 seconds.
• Turn on the printer.
• Check the lights on the control panel to make sure they are no longer blinking.
• Attempt to scan or copy the item again.

If the error persists,

• I've sent you a private message with further instructions to get this issue sorted.
• In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link:  https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

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