• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
hp deskjet plus 4155
Microsoft Windows 10 (64-bit)

hp deskjet plus 4155 only prints pdf files and pictures and installs with deskjet plus 4100 drivers call me confused....  what files doe it print through smart center word, excel or pdf and google   Help im confused

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Michaels_Newbee 

 

I get that - printer software and the method(s) used to install the drivers is "different" from what it used to be.

 

I may not understand it either - I share with you what I think...

 

===========================================================

HP Smart Applications for Windows and for Mobile Devices

 

The more obvious addition (in the relatively recent past) - HP Smart Printer Applications to support printing and scanning

 

HP Smart for Windows is an application - it is "leaner" (takes up less room on the computer), it is presented in an  format that is similar in looks and structure to the Mobile versions of the HP Smart Applications.

 

Because HP Smart is an application, it lives in (is located in) Settings > Apps > Apps and Features.

 

This is nice software, even if it is an "application".

 

HP Smart for Windows

HP Smart is an application available from the Windows Store.

Learn how to use HP Smart on your Windows 10 computer.

Open the Software and Drivers Support Website for your printer > Check the Box Get the App

OR

HP Printers - Using the HP Smart App (Windows 10)

NOTE:  Website includes the HP Smart software for Windows and Mobile devices, plus an FAQ section to assist with questions / issues

 

HP Smart Tasks for Windows and HP Smart Mobile

 HP Printers - HP Smart: Use Smart Tasks

 

Mobile Applications

 

Mobile Printing – Options, How-to, Help, and Information

Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.

Read this document first - Find your printer in the list of printers and supported applications

HP Printers - Mobile Printing Solutions Compatible with HP Printers

 

HP Smart - iOS and Android - Download, How-to. Videos, and FAQ

 HP Printers - Using the HP Smart App (Android, Apple iOS)

 

HP Smart – “Quick View” Reference Sheet

HP Smart – Quick Reference Guide

 

HP Mobile Printing – “Show and Tell” – Step by Step How-to

Learn how to connect and use your printer with your device

HP Mobile Printing - Print from Smart phone or Tablet

 

“Print Anywhere App” Supported on Select Printers

  HP Printers - Print Anywhere with the HP Smart App

 

HP printers and Android smartphones or tablets.

NOTE: Printing with a USB OTG cable is not supported from an Apple or Windows 10 Mobile device.

HP Printers - Printing With a USB OTG Cable (Android)

 

HP Smart for Mac

HP Printers - Install and Use the HP Smart App (Mac)

 

=========================================================

 

A less obvious change -

Easy Start Printer Setup

 

From what I have read, using this installation method can / does provide "full driver" foundation that supports printing for your "not PDF" and "not Image" printing - Word, for example, is a document format supported for printing.

 

In some cases (some printers), using Easy Start to load the drivers for the printer has replaced installing the "Full Feature Software"

 

HP Easy Start Printer Setup Software

 

How does this work? 

 

From what I can tell (little enough), "Easy Start" is a wrapper that you can use to install the drivers supported printers.  If / when the option is offered, select to install the "Full Driver".

 

==========================================================

 

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP DeskJet Plus 4155 All-in-One Printer

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

Answered? Click "Accept as Solution" to help others find it.

 

 

Dragon-Fur

View solution in original post

1 REPLY 1
HP Recommended

@Michaels_Newbee 

 

I get that - printer software and the method(s) used to install the drivers is "different" from what it used to be.

 

I may not understand it either - I share with you what I think...

 

===========================================================

HP Smart Applications for Windows and for Mobile Devices

 

The more obvious addition (in the relatively recent past) - HP Smart Printer Applications to support printing and scanning

 

HP Smart for Windows is an application - it is "leaner" (takes up less room on the computer), it is presented in an  format that is similar in looks and structure to the Mobile versions of the HP Smart Applications.

 

Because HP Smart is an application, it lives in (is located in) Settings > Apps > Apps and Features.

 

This is nice software, even if it is an "application".

 

HP Smart for Windows

HP Smart is an application available from the Windows Store.

Learn how to use HP Smart on your Windows 10 computer.

Open the Software and Drivers Support Website for your printer > Check the Box Get the App

OR

HP Printers - Using the HP Smart App (Windows 10)

NOTE:  Website includes the HP Smart software for Windows and Mobile devices, plus an FAQ section to assist with questions / issues

 

HP Smart Tasks for Windows and HP Smart Mobile

 HP Printers - HP Smart: Use Smart Tasks

 

Mobile Applications

 

Mobile Printing – Options, How-to, Help, and Information

Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.

Read this document first - Find your printer in the list of printers and supported applications

HP Printers - Mobile Printing Solutions Compatible with HP Printers

 

HP Smart - iOS and Android - Download, How-to. Videos, and FAQ

 HP Printers - Using the HP Smart App (Android, Apple iOS)

 

HP Smart – “Quick View” Reference Sheet

HP Smart – Quick Reference Guide

 

HP Mobile Printing – “Show and Tell” – Step by Step How-to

Learn how to connect and use your printer with your device

HP Mobile Printing - Print from Smart phone or Tablet

 

“Print Anywhere App” Supported on Select Printers

  HP Printers - Print Anywhere with the HP Smart App

 

HP printers and Android smartphones or tablets.

NOTE: Printing with a USB OTG cable is not supported from an Apple or Windows 10 Mobile device.

HP Printers - Printing With a USB OTG Cable (Android)

 

HP Smart for Mac

HP Printers - Install and Use the HP Smart App (Mac)

 

=========================================================

 

A less obvious change -

Easy Start Printer Setup

 

From what I have read, using this installation method can / does provide "full driver" foundation that supports printing for your "not PDF" and "not Image" printing - Word, for example, is a document format supported for printing.

 

In some cases (some printers), using Easy Start to load the drivers for the printer has replaced installing the "Full Feature Software"

 

HP Easy Start Printer Setup Software

 

How does this work? 

 

From what I can tell (little enough), "Easy Start" is a wrapper that you can use to install the drivers supported printers.  If / when the option is offered, select to install the "Full Driver".

 

==========================================================

 

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP DeskJet Plus 4155 All-in-One Printer

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

Answered? Click "Accept as Solution" to help others find it.

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.