hp envy 6055 information light blinking. says I am connected to wifi but not connected to internet.

[Diane999]

My printer won't print with this light blinking.  There is no error code.  When I try to print the printer window says to check printer for error.  The printer information sheet will print.  

[Anand_Andy]

Hi @Diane999,

Welcome to the HP Support Community

I understand you are facing a connectivity issue with your HP ENVY 6055 All-In-One Printer. Not to worry I will help you to get a resolution to resolve the issue.

Let's perform a power drain: 

• With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
• Remove USB cable, if present.
• Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
• Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
• Turn on the printer and wait till warm-up period finishes and the printer is idle

Restore the Wi-Fi setup mode on the printer

• Press and hold the Wireless button on the back of the printer for five seconds until the Status light flashes (blue or purple depending on the model).
• Go to Restore Wi-Fi setup mode on your HP printer for additional information and button presses for more printer models.
• Once you restore the network to defaults, then please follow the instructions on this link to connect the printer back to your PC.

Once the Printer is connected to the internet then Update the printer firmware 

• Click here to download and install the latest printer firmware from your product
• Click here to know different methods of updating printer firmware.

I hope this helps! Keep me posted. 

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