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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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@ACHll, Welcome to HP Support Community,
Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue
Generate a new self-signed certificate from EWS
Open EWS from a Windows computer, and then generate a new self-signed certificate.
Use the desktop view of the EWS to generate the certificate. The mobile view of the EWS does not have the Certificates menu option.
On a Windows computer, open an internet browser, and then enter the printer’s IP address.
The printer's EWS page opens.
In the EWS page, click the Network tab.
Click the plus sign next to Advanced Settings to expand the list, and then click Certificates.
Click Configure, select Create a New Self-Signed Certificate, and then click Next.
Click Finish.
The printer generates a new certificate that defaults to 10 years from the valid date.
Close the EWS page.
Reference: HP printers - 'Encryption Credentials Expired' error (macOS, iOS) | HP® Support
I hope this helps.
Please feel free to reply here if you have any questions or if you need further clarification on any of the steps.
Take care and have a good day.
If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊
Regards,
HP Recommended
@ACHll, Welcome to HP Support Community,
Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue
Generate a new self-signed certificate from EWS
Open EWS from a Windows computer, and then generate a new self-signed certificate.
Use the desktop view of the EWS to generate the certificate. The mobile view of the EWS does not have the Certificates menu option.
On a Windows computer, open an internet browser, and then enter the printer’s IP address.
The printer's EWS page opens.
In the EWS page, click the Network tab.
Click the plus sign next to Advanced Settings to expand the list, and then click Certificates.
Click Configure, select Create a New Self-Signed Certificate, and then click Next.
Click Finish.
The printer generates a new certificate that defaults to 10 years from the valid date.
Close the EWS page.
Reference: HP printers - 'Encryption Credentials Expired' error (macOS, iOS) | HP® Support
I hope this helps.
Please feel free to reply here if you have any questions or if you need further clarification on any of the steps.
Take care and have a good day.
If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊
Regards,
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