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printer has an error message o1 also square with 3 dots is lit up in orange below the x It wont print

1 REPLY 1
HP Recommended

Hi @Mogoulet,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

this orange symbol means that the cartridge toner level is low. Consider having a replacement cartridge available to install.

 

You may refer to this document for more information. 

 

Try updating the firmware by selecting your current OS. Click here

 

Hope this helps! Keep me posted for further assistance.

 

 Please mark this post as Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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