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‎10-14-2015 03:22 PM

HP Recommended
Product: hp officejet 4630
Operating System: Chrome OS

hp officejet 4630 stuck in shut down, blinking, then turns itself off - will not stay on.  can turn on again by unplugging/plugging back in, same thing.  tried pushing wireless button, web button, home, back, ok, ?, .... just turns off.

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-14-2015 03:28 PM - edited ‎10-14-2015 03:29 PM

HP Recommended

Might be service or replacement. But before that, I would turn it on and remove the cartridges and power it down and leave it unplugged for at least 10 minutes. If the electrical contacts for the cartridges (inside the printer - the little copper dots inside the carriage) are dirty, go ahead and clean them with a cotton swab and distilled water.

I am an HP employee expressing my own opinion.
Please post rather than send me a message. It's good for the community and I might not be able to get back quickly. - Thank you.

View solution in original post

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4 REPLIES 4

‎10-14-2015 03:28 PM - edited ‎10-14-2015 03:29 PM

HP Recommended

Might be service or replacement. But before that, I would turn it on and remove the cartridges and power it down and leave it unplugged for at least 10 minutes. If the electrical contacts for the cartridges (inside the printer - the little copper dots inside the carriage) are dirty, go ahead and clean them with a cotton swab and distilled water.

I am an HP employee expressing my own opinion.
Please post rather than send me a message. It's good for the community and I might not be able to get back quickly. - Thank you.
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‎10-14-2015 03:39 PM

HP Recommended

Thank you,  I'm trying, but it won't stay on long enough to get to the cartridges...

1 person found this reply helpful
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‎10-14-2015 03:54 PM

HP Recommended

You can pull the plug when you hear the carriage moving. This should allow you to open the door and slide the carriage over...just don't attampt to move the carriage if it is interferring with the service station.

I am an HP employee expressing my own opinion.
Please post rather than send me a message. It's good for the community and I might not be able to get back quickly. - Thank you.
Was this reply helpful? Yes No

‎01-18-2017 05:24 PM

HP Recommended

My hpofficejet 4630 also shuts down,blinking,will not stay on. Have  tried suggestions with no success. Are there any other suggestions

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