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officejet pro 7740
Microsoft Windows 10 (64-bit)

Hi. 

i just bought the Hp officejet pro 7740, and this product is wonderful only that it does not print on A3 in color.

i have however, do all the setting and nothing change.

please, i seriously need help.

1 REPLY 1
HP Recommended

Hi,

Such behavior would likely occur due to using a generic class driver and lacking the manufacturer driver.

 

Let's try installing its latest drivers below, then check for any difference when printing A3:

https://ftp.hp.com/pub/softlib/software13/printers/OJ7740/Full_Webpack-40.16.1234_1-OJ7740_Full_Webp...

 

Shlomi



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