hp printer 4630 stuck on printing alignment page

[barb610]

please send me instructions to reset my printer. I have tried all the options you provided for this issue ....

still stuck

thank you

[Betty0610]

@barb610

Welcome to the HP Support Community.

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

Please do check your inbox on the communities page for the private message.

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!

[barb610]

It did not work. When I turn the printer off, then turn on, it goes directly to ‘now printing alignment page’ it won’t let me push BL button 4 times ...it does not register. How can I reset the printer HP 4630 inkjet ? Please help 

barb610

[Betty0610]

This is the only way to reset. Even if the BL icon doesn't light up, it's ok. It's a little tricky to do this. Just press that BL icon four times.

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!