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‎03-01-2021 05:04 PM - last edited on ‎05-04-2021 11:16 AM by Retired

HP Recommended
Product: hp envy pro 6455

i tried to factory restore my hp envy pro 6455 printer and the restore was interrupted. from that moment my printer has showing error 0E i having tried what ever i know but is not working. help me.

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1 person had the same question
1 REPLY 1

‎03-05-2021 05:22 AM

HP Recommended

Hi @emmanuelbonney,

 

I'd like to help!

 

Let's restore the printer to factory defaults-

 

To restore the printer to the original factory defaults, follow the below instructions-

 

1. Lift the cartridge access door to expose the cartridge area.

2. While the cartridge access door is open, press and hold (the Power button) and Wireless button on the back of the printer for three seconds.

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

1 person found this reply helpful
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