initializing ink system

[TimPA11]

Trying to install a  new HP Officejet Pro 8025 printer and it's stuck on "INITIALIZING INK SYSTEM" for a LONG time. I've shut down several times and it still won't continue through this. Using the HP supplied ink. Any suggestions?

[Kumar0307]

@TimPA11, Welcome to the HP Support Community!

I understand the printer is stuck at initializing. Leave the printer unplugged for a couple of hours, hold down the power button for 10-15 seconds and try again.

Reset the printer

1. With the printer turned on, disconnect the power cord from the rear of the printer.
2. Wait at least 60 seconds.
3. Reconnect the power cord to the rear of the printer.
4. Turn ON the printer, if it does not automatically turn on.
5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

Reinsert the ink cartridges and make sure the print carriage moves freely.

If the issue persists, please reach out to HP Support in your region regarding the service options for your printer. 

Keep me posted for any other assistance.

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