ink cartridge set to default

[ashliebeehoney]

how do you change ink cartrdige to default back  any help would be great ive cleaned and aligned but print is still not whst it should be any help for this is greatly appreciated as i am a complete dunce when it comes to computer things 

[Mans]

@ashliebeehoney 

Hello,

What is the exact model of your printer (e.g. CB747A)?
To locate this Product Number P/N: this document.

What operating system are you under? (e.g. Windows 10 or macOS 10.14)

What do you mean by resetting the default cartridge?

If you had a printer with dynamic security enabled in the firmware, you will not be able to use non-HP cartridges (re-manufactured, or with modified chips).

Don't hesitate to contact us in case of need.

Best regards,

[ashliebeehoney]

model fov69a windows vista only use hp ink the problem just started 2 days ago was printing fine before today. i tried cleaning cartridge than aligning but still nothing the screen on the printer says    "!default print quality"

                                                                                                                                                                                the cartridges are set to default print quality. touch ok to continue.  i checked ink levels they are fine dont know if i should try to put new ink in to see if that would help.any advice or help would be appreciated as im not real good with computers and such. 

[Mans · Accepted solution]

@ashliebeehoney 

Thanks for your return,

In order to palliate this incident, please follow Step 13: Manually clean the area around the ink nozzles in the following HP document:

https://support.hp.com/us-en/document/c04718409

Don't hesitate to contact in case of need.

Best regards,