issue

[craighdc]

all my printing jobs are defaulting to paused  

[VikramTheGreat]

Hi @craighdc,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

If your HP printing jobs are defaulting to paused, check the printer settings for a "Pause Printing" option,

1. Check Printer Settings:

• Check for "Pause Printing" Option: Go to your computer's Devices and Printers (or Printers & Scanners), right-click your HP printer icon, select "See what's printing", then click "Printer". Look for a "Pause Printing" or similar option and uncheck it if it's selected. 

• Check Printer Control Panel: If you have a touchscreen control panel on your printer, navigate to the settings and check for any pause or offline options. 

• Check for a Pause Button: Some printers have a physical pause button on the control panel. 

2. Clear the Print Queue:

• Go to Devices and Printers (or Printers & Scanners): Select your HP printer, then click "See what's printing". 

• Cancel Stuck Jobs: If there are any jobs listed as paused or stuck, cancel them. 

• Clear the Queue: If you can't cancel jobs, try clearing the print queue by restarting the print spooler service on your computer. 

I hope this helps.

Take care and have a good day.

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VikramTheGreat

HP Support