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HP Recommended
HP LaserJet MFP M139we Printer
Microsoft Windows 11

This LaserJet M139 works wonderful when it works.  Windows 11,  USB connected,  Quit in the middle of a print job and the flashing orange light came on.  I have tried the printer doctor, various forums.  I have tried the reset by unplugging for 30 secs removing the usb cable.  reboot computer.  When I send a new print job, it goes thru a short 10 - 15 sec worm up and then nothing.  I am plugged into a large surge protector because I had a power surge a few months ago, prior to this computer.  Cartridges is good and checked that it was seated.  As I said, it stopped in the middle of a print job.   No error codes in the window.  Green power light is steady.  I tried the HP support and it put me in a loop. I ran HP smart ...no help .  tbudw@**bleep**

 

 

I will have to go directly to HP next.

1 REPLY 1
HP Recommended

Hi @tbudw 

 

Welcome to the HP Support Community! 

 

Thanks for posting your query! We're here to help you get back up and running.

 

It sounds like you've been through quite a bit already trying to troubleshoot your LaserJet M139. 

 

Let me suggest a few additional suggestions to see if we can pinpoint the issue:

 

Check the Orange Light Pattern

A blinking orange light on your HP LaserJet MFP M139 printer usually indicates a problem with the toner cartridge or a paper jam. Check for jams, ensure the cartridge is properly installed

 

Clear Print Queue

Sometimes, jobs get stuck in the queue. Go to Control Panel > Devices and Printers, right-click on your printer, and select See what’s printing. Clear any stuck print jobs.

 

Check Toner and Paper

Make sure you have sufficient toner and the paper is loaded properly. A misaligned tray or low toner can trigger an error.

 

Run the Printer Troubleshooter:

Go to Settings > Devices > Printers & Scanners.

Select your printer, click on Manage, and then click Run the troubleshooter.

 

USB and Surge Protector:

If possible, try connecting the printer directly to a wall outlet instead of the surge protector. While surge protectors are generally good, they can sometimes cause power delivery issues.

 

Update or Reinstall Drivers:

Check the HP website for the latest printer drivers for Windows 11. Reinstalling the driver might resolve software conflicts.

Uninstall the current driver, then reinstall the fresh version.

 

 

If this solution hits the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day! 

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.

If my response helped, please mark it as an Accepted Solution!  It helps others and spreads support.  Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 
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