missing lines when printing

[Bertil999]

Yes i have a hp envy 4528 and some lines is missing when i print

[Jeet_singh]

@Bertil999,

Thank you for posting your query on HP Community,

Are you having issues only while printing or even while making a copy from the printer?

What happens when you try to print the Print Quality Diagnostic report from the printer?

Let's start off by printing the Print quality diagnostic report from the printer: 

Print a Print Quality Diagnostic report from the printer control panel, then evaluate the results.

1. Make sure to load the input tray with plain, white paper.

2. On the printer control panel, swipe the display to the left, and then touch Setup.

3. Touch Tools.

4. Swipe up on the display, and then touch Print Quality Report.

Evaluate the report for any defects. 

• If there are defects found, try the steps mentioned in this document.

Alternatively, you may also try to make a copy from the printer and check how it goes. 

To determine whether the issue is with the printer or not. Place a document on the scanner glass and choose “Copy” option. If the printer is making a good copy, then the printer hardware is fine.

Let me know how it goes for further assistance!

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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