my HP Officejet 4630 prints only the top half of the page

[drb1435]

my printer prints clearly BUT only the top half of the page

[KrazyToad]

@drb1435

Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.

I have gone through your Post and would like to help

Please print a Quality Diagnostic Page and let me know how that prints

1. On the printer control panel, press the Down Arrow  to scroll to Tools, and then press OK.

2. Press the Down Arrow  to scroll to Print Quality Report, and then press OK. The printer prints the test page.

   

Keep me posted how it goes

Thank you and have a great day 😊

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

[The_Fossette]

@drb1435,

I am responding on behalf of @KrazyToad as he is out for the day. It is great to have you back and your patience is greatly appreciated.

I recommend you update the printer firmware following the steps in the below artilce and check if it helps.

https://support.hp.com/us-en/document/c02919168

If you continue facing the issue, I recommend you follow the steps in the below article and check whether the issue is resolved.

https://support.hp.com/us-en/product/hp-officejet-4630-e-all-in-one-printer-series/5305049/document/...

Let me know how it goes and you have a good day ahead.

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Take care.

Cheers!